Mark S.
I’ve known for 20 years (both in my personal use and in my work) that your lab work/analyses and reports are top notch. But even your website continues to be one of the absolute best customer interfaces I’ve used. (I also enjoy the newsletters and FB posts when I have the time to read them.)
I was wondering about the status of the initial sample I sent for my wife’s 2026 Honda Odyssey V6. Quick trip to the website, and all the tools I needed to confirm that you received it and that it hasn’t yet been reported (fair enough) were there. Anxiety of USPS losing my sample now vaporized. Past experience tells me I will be getting a thorough report in due time.
Mr. Jim must be proud of how you guys have maintained Blackstone’s leadership. In an age where customer feedback only happens when it’s negative, I just wanted to provide a virtual pat on the back.
John A.
I appreciate your response, you guys are superior to AOA as I’ve used both recently. Your custom touch and response sets you apart and I tell all my buddies at the hangars the same. Keep it up!
Steve B.
Hey, thanks you guys. Not kidding y’all are the best!
I can’t afford right now to get a new car and based on what you tell me I don’t have to. The piece of mind that you provide me with means a lot. Thank you!
Jennifer W.
I just wanted to take the opportunity to thank you guys for what you do. You are very good with the podcast. I love it and have been binge listening since I found you. Have a great day and my hubby said he DID taste oil before… typical shadetree mechanic I guess. 😊
Isabella
If it has anything to do with animals, Isabella’s there. She graduated with a B.S. in Environmental Studies with concentrations in animal health/behavior and marine biology/sustainable aquaculture. Beyond that, she offers some of her free time to volunteer at Soarin’ Hawk and helps with avian care. Isabella’s love of animal science brought together her and her high school sweetheart (now husband), who is an aspiring ornithologist. When she’s not volunteering, Isabella loves to play with her newfiedoodle, Daisy, crochet, and read. She wants to travel more, too. In 2018 she visited Costa Rica on an ecotour. Alaska is definitely next on the list!
