Want reports and updates via text, but hate spam? We do too.

(coming soon!)

We take your privacy seriously. By opting into our SMS services, you agree to this Privacy Policy and the terms outlined below, which are in compliance with the latest regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines. Your phone number and interaction data will only be used for the purpose of delivering the SMS messages outlined in this agreement.

1. Information We Collect

When you opt-in to receive SMS messages from us, we collect the following information:

• Phone Number: The mobile number provided during the opt-in process.

• Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.

• Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).

2. How We Use Your Information

We use your information to:

• Send text messages based on the preferences you indicated when opting in, such as, updates, notifications, and alerts.

• Ensure compliance with federal regulations, including the TCPA.

• Monitor and improve our SMS services by tracking engagement metrics.

Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.

3. Opt-In Consent

In line with FCC regulations, your SMS opt-in applies to communications from Blackstone Laboratories only. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates. By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive informational messages as specified at the time of opt-in.

To join our SMS program, you may opt in through the following methods:

• Web Form: Provide consent by checking the checkbox on the Free Test Kits form.

• Verbal Consent: Offer verbal consent by agreeing to SMS participation after being read an SMS consent disclosure on the phone.

• Paper Form: Check the box on the paper oil slip that accompanies your sample and provide the phone number you wish to use for SMS messaging.

You may receive messages that track a sample’s process through the lab. Otherwise, you will not receive regular messages. You may opt out at any time by texting STOP.

We have included every message you may receive via text in messages 1 through 3 below.

1. Your Oil Report is finished! Click here for results. STOP to opt out.
2. We’ve received your sample! Our current turnaround time is 6-8 business days. Track your sample’s progress by logging in to your account at blackstone-labs.com. STOP to opt out.
3. We’ve received your sample, but we have a question. Please call us at 260-744-2380 to resolve this issue. Your sample will be processed once we hear from you, STOP to opt out.

4. Message Frequency and Data Rates

The SMS message frequency will vary but will not be more than two messages per report per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan.

5. Opt-Out Instructions

You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, contact us directly at 260/744-2380 or bstone@blackstone-labs.com.

6. Data Sharing and Disclosure

We will never share or sell your information to third parties for marketing purposes.

In compliance with Do Not Call (DNC) Registry regulations, you have the right to register your number with the National DNC Registry (www.donotcall.gov). If you are on the DNC Registry, we will not send you SMS messages unless you have provided express consent to do so.

7. Security of Your Information

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.

8. Record-Keeping and Proof of Consent

As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.

10. Disclaimers and Liability Limitations

Blackstone Laboratories is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

11. Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

• Email: bstone@blackstone-labs.com

• Phone: 260-744-2380

• Address: 416 E Pettit Ave., Fort Wayne, IN 46806