Mark S.

I’ve known for 20 years (both in my personal use and in my work) that your lab work/analyses and reports are top notch. But even your website continues to be one of the absolute best customer interfaces I’ve used. (I also enjoy the newsletters and FB posts when I have the time to read them.)

I was wondering about the status of the initial sample I sent for my wife’s 2026 Honda Odyssey V6. Quick trip to the website, and all the tools I needed to confirm that you received it and that it hasn’t yet been reported (fair enough) were there. Anxiety of USPS losing my sample now vaporized. Past experience tells me I will be getting a thorough report in due time.

Mr. Jim must be proud of how you guys have maintained Blackstone’s leadership. In an age where customer feedback only happens when it’s negative, I just wanted to provide a virtual pat on the back.

By Kristin Huff|2026-06-16T14:35:34-04:00June 16, 2026|Testimonials|Comments Off

About the Author: Kristin Huff

Kristin deviated from the family flock by attending Indiana University, earning an English degree. She worked as an editor and writer in Colorado and Michigan before the siren call of Blackstone brought her back to Indiana. Kristin started at Blackstone in 2002 and has since learned to love the intoxicating world of oil analysis. When she’s not working on the website, creating newsletters, doing HR stuff, or writing reports, Kristin enjoys running, swimming, gardening, and working on visiting all 50 states with her husband and kids.