Chris H.

About two years ago, you analyzed oil samples from my 2003 and 2015 4Runners and my 1991 MR2. I appreciated your work then, but a recent discovery gave me another reason to say thank you.

I’ve owned my MR2 for over 30 years. Over time, as I learned more about working on cars, I took over most of the work done on my MR2—engine oil, oil filter, air filters, coolant flush, brake pads and rotors, alternator, air intake, coilovers, brake fluid flush, clutch fluid flush, etc. The power steering reservoir remained a scary mystery to me. It’s metal, so you can’t read the level from the outside. I finally worked up the courage to open the reservoir, and… it’s a *little* low.

Researching what fluid I need to use to top off the PS fluid, I found out that Toyota recommends Toyota Power Steering Fluid EH (part 08886-01206). This is, of course, discontinued. You can find it online, but it’s crazy expensive and, honestly, how can I be sure how old it is?

While researching alternatives, I ran across a post on a website for MR2 Spyder owners. The MR2 Spyder apparently requires the same PS fluid, and some owner ran into the same problem I just did—what to use as a replacement. The post shows that you did an analysis of 4 recommended alternatives:

https://www.spyderchat.com/threads/testing-the-oem-toyota-eh-ps-fluid.148522/?post_id=2060202&nested_view=1#post-2060202

I can’t tell you how much I appreciate your analysis. I thought you provided an incredibly valuable service BEFORE I ran into this power steering issue, but now…holy cow. Thank you so much for existing—you provide an invaluable service that seems unobtainable for the average home mechanic. If there is anything I can ever do to help you and your business, please let me know.

Best,
Chris

By |2026-10-20T13:34:41-04:00October 20, 2026|Testimonials|Comments Off on Chris H.

Mike W.

I wanted to follow up and let you know that the data Blackstone provided was exceptionally accurate and ultimately correlated very closely with the components we found failing during teardown.
To close the loop between the oil-analysis results and the actual mechanical findings, I wanted to provide a more detailed summary of our diagnosis.

Shortly after departing our yard, the driver reported that engine oil pressure dropped to approximately 5 PSI, accompanied by a substantial loss of engine power and essentially no throttle response. He shut the engine down and contacted me immediately. During a video call, I had him restart the engine briefly so I could better evaluate the condition. Upon restart, he observed a significant amount of white exhaust smoke. At that point, I had the truck shut down and recovered by tow to prevent any additional damage. Once we began teardown, we identified several significant findings:

Turbocharger failure:
The turbocharger shaft exhibited substantial radial/axial play, and the oil-side sealing system had deteriorated to the point that oil was passing through the turbocharger. This was consistent with the heavy exhaust smoke and significant loss of engine performance observed during the failure. Based on the overall condition of the lubrication system, the severe low-oil-pressure event was also a likely contributing factor to the turbocharger damage.

Oil pump condition:

The oil pump had been replaced at several PM intervals earlier, near the same time as the rod and main bearing work referenced in my previous oil report. The replacement unit was a remanufactured Cummins oil pump.
During teardown, we found physical wear inside the pump where the bypass/regulating spring had been contacting the aluminum pump housing. I have attached photographs documenting this condition. Given the reported oil-pressure loss and the wear observed internally, the pump and its pressure-regulating/bypass components became a significant area of concern in determining the source of the lubrication failure.

Main gear bearing wear:

We also identified bearing wear severe enough to expose the brass layer on one of the main gear bearings. Considering the other lubrication-related findings, this damage is consistent with the bearing operating under inadequate oil-film conditions at some point. The combined evidence strongly suggests that intermittent or insufficient lubrication played a major role in the progressive wear we found.
What is particularly interesting is how closely the laboratory analysis was tracked with the mechanical failure.
Your report specifically identified elevated lead and iron, raised concern about abnormal wear occurring at a shaft/bearing interface, and recommended resampling approximately 10,000 miles. From the odometer reading at the previous sample to the mileage at failure, the truck accumulated 10,781 miles.
In other words, the failure occurred only 781 miles beyond the recommended resampling interval.
We came extremely close to catching this failure through oil analysis before it progressed to the point of a mechanical breakdown.
I appreciate the level of detail you provide in your reports, particularly the interpretation of the wear metals rather than simply reporting the numerical values. In this case, being able to compare the elevated lead and iron against the physical condition of the turbocharger, oil pump, and bearings during teardown provided a very useful real-world correlation between the laboratory data and the mechanical condition of the engine.
By |2026-10-15T13:51:16-04:00October 15, 2026|Testimonials|Comments Off on Mike W.

Daniel Y.

I just wanted to say “Thank you” for the service you offer. I have been a customer for over 10 years. When I had older vehicles, I was always worried about how long they would keep running. I also changed my oil much sooner than I needed to.

Once I started utilizing your program, I certainly saved money by knowing I could extend my oil changes less often. I made better decisions on keeping vehicles and deciding on certain repairs based on how well my reports came back. An example was a Honda Accord that needed to have its A/C replaced at $1500. Even though the car had 200,000 miles, I felt that, based on my reports, it was justified to spend the money instead of selling the car. That turned out to be the right and a great long-term solution for me.

Feel free to share my success story. If individuals truly understood the benefits vs. the cost, they would be foolish not to use you. I will always be a Blackstone Lab customer for life.

By |2026-10-14T09:32:24-04:00October 14, 2026|Testimonials|Comments Off on Daniel Y.

Robert B.

It’s a sad day! This will be the last oil sample taken for this amazing IO-360. Thank you guys for the wonderful narratives with this girl’s consistent performance over the years. New heart going in.

By |2026-08-05T10:29:25-04:00August 5, 2026|Testimonials|Comments Off on Robert B.

Greg B.

Excellent, thank you.  Your company is very professional, efficient and explain the process well.  Both times I called your team was helpful.

By |2026-07-29T17:21:03-04:00July 29, 2026|Testimonials|Comments Off on Greg B.

James T.

Thank you.  I love your comments that were easy to read for a novice like me and made me feel confident about the condition of my engine!  You guys are great, thanks again!
By |2026-07-27T12:50:05-04:00July 27, 2026|Testimonials|Comments Off on James T.

Donour S.

Thanks for the fast service! You guys are the best. Of course I like hearing better news, but having data to back up suspicion is valuable.

By |2026-07-24T11:39:25-04:00July 24, 2026|Testimonials|Comments Off on Donour S.

John F.

As a longtime customer of your engine oil reports, I really appreciate your work. I especially appreciate your Comments section where you take a moment to review and comment on the report specifics. The light humor is the cherry on top.
Please keep up your great service and the personalized touch!
By |2026-06-30T13:19:34-04:00June 30, 2026|Testimonials|Comments Off on John F.

Mark S.

I’ve known for 20 years (both in my personal use and in my work) that your lab work/analyses and reports are top notch. But even your website continues to be one of the absolute best customer interfaces I’ve used. (I also enjoy the newsletters and FB posts when I have the time to read them.)
I was wondering about the status of the initial sample I sent for my wife’s 2026 Honda Odyssey V6.  Quick trip to the website, and all the tools I needed to confirm that you received it and that it hasn’t yet been reported (fair enough) were there.  Anxiety of USPS losing my sample now vaporized.  Past experience tells me I will be getting a thorough report in due time.
Mr. Jim must be proud of how you guys have maintained Blackstone’s leadership. In an age where customer feedback only happens when it’s negative, I just wanted to provide a virtual pat on the back.
By |2026-06-16T14:35:34-04:00June 16, 2026|Testimonials|Comments Off on Mark S.

John A.

I appreciate your response, you guys are superior to AOA as I’ve used both recently. Your custom touch and response sets you apart and I tell all my buddies at the hangars the same. Keep it up!

By |2026-06-16T14:32:55-04:00June 16, 2026|Testimonials|Comments Off on John A.
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